Frequently Asked Questions – The Maids San Diego
Kitchen
Your kitchen is where your family gathers - and also where grease and bacteria build up most quickly.Our cleaning team will:- Dust and wipe all accessible surfaces
- Clean countertops and sanitize sinks
- Wipe down exterior cabinets and drawers
- Remove grease from stovetops and appliances
- Clean the outside of your refrigerator, oven, and microwave
- Sweep and mop floors
- Empty trash bins and replace liners
Bathroom
Bathrooms require deep sanitization and attention to detail. We:- Clean mirrors, chrome, and fixtures until they shine
- Sanitize sinks, toilets, showers, and tubs
- Scrub tiles and grout to remove buildup
- Sweep and mop floors with family-safe disinfectants
- Empty trash and refresh the space
Bedrooms
Rest easy in a clean, refreshed space.- Dust all surfaces and décor
- Vacuum or mop floors
- Wipe window ledges and nightstands
- Make beds neatly (with fresh linens if provided)
- Empty trash and organize surfaces
Yes! The Maids San Diego proudly serves homes and businesses across:
Downtown San Diego, La Jolla, Pacific Beach, Mission Valley, Hillcrest, Del Mar, Encinitas, Carmel Valley, and more neighboring communities.
Every neighborhood has its own character - from downtown apartments to coastal villas - and our local teams know how to care for them all.
Not sure if you’re in our service area? Give us a quick call - chances are, we’re already cleaning in your neighborhood.
Yes, we provide everything needed for a professional clean.
Our teams arrive fully equipped with:
- HEPA-filtered vacuums that capture up to 99% of dust and allergens
- Eco-friendly cleaning products safe for kids, pets, and sensitive surfaces
- Mr. Clean®-approved solutions, bringing trusted cleaning power into every home
You’ll never need to worry about keeping supplies stocked - we take care of it all.
Your satisfaction is our promise.
If you’re not happy with any part of your cleaning, contact us within 24 hours - we’ll return promptly and re-clean the area at no extra cost.
We don’t consider a job done until you’re completely satisfied. That’s why San Diego families have trusted us for over 15 years.
We offer simple, flexible payment options:
- All major credit or debit cards
- Digital payments (Zelle, Venmo, or PayPal)
- Secure online invoices for recurring clients
Prefer paying on-site? No problem - our teams can process payments upon completion.
No hidden fees. No surprise charges. Just straightforward, transparent billing.
Yes - consistency is key to quality.
We assign a dedicated team to recurring clients (weekly, biweekly, or monthly), so you’ll always see familiar faces who know your home and preferences.
If a team member is unavailable, we’ll let you know in advance and send another trained professional who follows our same 22-Step Cleaning Process.
Of course! Many of our clients prefer to schedule cleanings while they’re away.
We simply need secure access - like a key, garage code, or lockbox instructions - and we’ll handle the rest.
All Maids team members are bonded, insured, and background-checked, and your home is always treated with care and respect.
You’ll return to a spotless space, without any disruption to your day.
Absolutely.
Trust is the foundation of everything we do.
Each team member passes through rigorous background checks, in-person interviews, and professional training before joining The Maids San Diego.
Our teams arrive uniformed, fully equipped, and ready to deliver consistent results with honesty and respect.
We’re proud to be a licensed, bonded, and insured cleaning company - giving every client complete peace of mind.
Yes.
The Maids San Diego is fully licensed, bonded, and insured in California, protecting both our clients and our employees.
We carry full liability and workers’ compensation coverage, ensuring your home, property, and peace of mind are always safeguarded.
That’s the professionalism that sets The Maids® apart from independent cleaners.
Yes, we do.
We specialize in small office cleaning across San Diego - from startups and studios to private clinics and boutique agencies.
Our Office Cleaning Includes:
- Dusting desks, chairs, and workstations
- Sanitizing restrooms and break areas
- Vacuuming carpets, mopping hard floors
- Emptying trash and replacing liners
- Wiping switches, door handles, and phones
We offer flexible after-hours cleaning so your workday stays uninterrupted.
A clean office creates a healthier, more productive workspace - and we help you achieve that effortlessly.
- Exclusive partnership with Mr. Clean®
- Trained, insured, and background-checked teams
- 22-Step Cleaning Process for thorough, consistent results
- Eco-friendly products and HEPA filtration for healthier homes
- Satisfaction guarantee on every visit
From family homes to small businesses, San Diego trusts The Maids for one simple reason: we care about every clean.
Tips are never required - but always appreciated!
If you’re delighted with your cleaning team, you’re welcome to offer a gratuity in cash or digitally (Zelle, Venmo, etc.). 100% goes directly to your team.
